Frequently Asked Questions

Everything you need to know about shopping with THAMES MMXX.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that limited edition drops may have specific return restrictions noted at checkout.

Are your products ethically manufactured?

Yes, THAMES MMXX. is committed to ethical production. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to reduce our environmental footprint.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our streetwear silhouettes which are designed for a relaxed fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I track my shipment?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.